UNABLE TO REACH JVB

In the event that you are unable to reach JVB Financial Group, LLC, you may contact our clearing firm, Pershing, LLC directly to process limited trade-related transactions, cash disbursements, and security transfers. Instructions to Pershing must be in writing and transmitted via facsimile or postal service as follows:

Pershing LLC
P.O. Box 2065
Jersey City, New Jersey 07303-2065
Fax: (201) 413-5368

For additional information about how to request funds and securities, please refer to the information below or call (201) 413-3635 for recorded instructions. If you cannot access the instructions from the previously noted telephone number, Pershing may be contacted at (213) 624-6100 extension 500 as an alternate telephone number for recorded instructions. Please visit www.pershing.com for further information.

The specific transactions Pershing will perform for clients of JVB, and the required accompanying information, are as follows:

Trades
Pershing will process the following closing security transactions:

Sale of security position held long in the client's account
Buy of security to close-out short security position

Pershing will process closing security transactions upon receipt of written instructions that must include the following information:

Client brokerage account number
Client name (as registered on the brokerage account)
Security description, including symbol or CUSIP® number
Number of shares
NOTE: All orders will be handled as market orders.

Cash Disbursements
Pershing will process cash disbursements upon receipt of signed written instructions that must include the following information:

Client brokerage account number
Client name (as registered on the brokerage account)
Exact amount to be disbursed
Indicate method of disbursement (as follows) and provide the information indicated:
        a) Check (payable to account name only)
                – Indicate name and address of record check is to be
                   mailed to
         b) Federal funds
             – Indicate receiving bank name, ABA number, and receiving bank account number
    NOTE: The receiving bank account name and brokerage account name must be identical
    unless we have a letter of authorization on file indicating alternate instructions.

Securities Transfers
Pershing will process security transfer requests upon written instructions that must include the following information:

Client brokerage account number
Client name (as registered on the brokerage account)
Description of security(ies) to be transferred, including symbol(s) or CUSIP number(s)
Quantity to be transferred
Receiving account information for securities, as follows:
        a) Transfer to another brokerage account at Pershing
               –Provide receiving account number at Pershing (name and address on both accounts must be the same)
         b) Transfer to another financial organization
               –Name of the receiving financial organization
               –DTC number (if the receiving financial organization is a registered broker-dealer)
               –Account number at the receiving financial organization