BUSINESS CONTINUITY
Executive Business Continuity and Contingency Plan Disclosure
JVB Financial Group, LLC has developed a Business Continuity Plan (BCP) on how JVB will respond to events that significantly disrupt our business. It is the policy of JVB to maintain the services and support systems necessary to conduct uninterrupted business under regular and irregular conditions, however since the timing and impact of disasters and disruption is unpredictable, we will have to be flexible in responding to actual events as they occur. This Business Continuity and Contingency Plan Disclosure is an overview of JVB's risk mitigation strategy in the event of a significant disruption of normal business activities. The plan is designed to support all JVB obligations to clients and customers in the event of a major disruption. The plan is designed to help prepare for securing employees' safety and firm property, making financial and operational assessments, promptly recovering and resuming operations, protecting the firm's books and records, and allowing our customers access to their funds and securities. The following will provide you with information on our business continuity plan.
If after a significant business disruption you are unable to contact us as you usually do at (561) 416-5876, you should call our alternative number (561) 939-1200 or go to our web site at www.jvbfinancial.com. If you cannot access us through either of those means, you should contact our clearing firm, Pershing LLC, at (201) 413-3635 or www.pershing.com for instructions on how it may provide prompt access to your funds and securities, enter orders and process trade-related, cash, and security transfer transactions for your account.
Our clearing firm, Pershing LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within four hours. Your orders and requests for funds and securities could be delayed during this period.
JVB ensures that all of its mission critical systems are backed up remotely and these backups can be activated in the case of a significant disruption of business. JVB performs maintenance of its backup systems throughout the year. In addition to backup systems on site, JVB maintains a full set of servers and support hardware that can easily be activated in a pre-designated remote location should business from our main office become unfeasible. JVB has reviewed and evaluated numerous scenarios in which emergency action may be required and developed a plan of action for each scenario. The content of these plans has been incorporated into our Business Continuity and Contingency Plan.
Although JVB has made every effort to provide a working core in the event of a disaster, we acknowledge that the unpredictable nature of disasters precludes absolute preparedness. An unforeseen circumstance may arise that affects JVB in a negative way, however, our BCP is constantly undergoing improvement as we further identify these possibilities. In the event that our BCP is changed, a modified disclosure will be posted to our website. You may obtain a hard copy of this plan by calling (561) 939-1200.
In the event you are unable to contact JVB using normal channels, please click here for alternate contact information.